Shipping of your parcel

SHIPPING OF YOUR PARCEL

DELIVERY OF YOUR PARCEL

We process and dispatch the orders on working days, Monday to Friday, except holidays.

Delivery in France

The SJB company suggests the following delivery methods:

- Colissimo Point relais : delivery within 3/5 days after order dispatch, for an amount of 5,90€ and free from 50€ of purchase.

In the case the package is not picked up within 15 days at the pickup point, the return costs will be borne by the customer.

- Colissimo without signature: delivery within 3 to 5 working days after order dispatch, for an amount of 7,90€ in Colissimo without signature and free for a look order or if the amount of the order exceeds 100€

- Colissimo with signature: delivery within 3 to 5 working days after order dispatch, for an amount of 8,90€ in Colissimo with signature

The fact of delivery itself can not be contested if the parcel appears to have been delivered, the haulier register is authoritative.

Home delivery in Europe

- Colissimo Standard Zone 1: Germany, Belgium, Netherlands, Luxembourg: 9.90€ (3/4 days)

- Colissimo standard Zone 2: Great Britain, Ireland, Italy, Spain, Portugal, Switzerland, Austria: 12€ (3/7 days)

- Colissimo standard Zone 3 : Danemark, Hongrie, Pologne, République Tchèque, Slovaquie, Slovénie, Estonie, Lettonie, Lituanie : 14€ ( 5/7 jours)

- Colissimo standard Zone 4 : Grèce, Islande, Finlande, Norvège, Suède, Turquie, Pays du Maghreb, Autres pays d'Europe de l'est : 16€ ( 7/9 jours)

Livraison Dom-Tom

Colissimo Dom-Tom contre signature : 19€ ( 7/9 jours)

Livraison Autres Pays

Colissimo standard Zone 5 : Etats-Unis, Canada, Australie, Chine, Hong-Kong, Singapour, Corée du sud, Thailande, Taiwan, Vientnam, Inde, Russie, Israel: 20€ ( 9/11 jours)

The fact of delivery itself can not be contested if the parcel appears to have been delivered, the haulier register is authoritative.

The products ordered shall be sent to the address indicated by the Customer during the ordering process. For the Colissimo deliveries, if the recipient is absent at the moment when our transport service provider passes, the parcel shall be placed to the post office close to the delivery address.
The SJB company may not be held responsible for delays resulting from postal strikes or other unforeseen events as defined in legislation on the transport of property and goods. The SJB company is not responsible for delivery delays caused by incorrect or incomplete address. If the Customer indicates by mistake a delivery address outside of the countries covered by the SJB company, the order will not be honored and the reimbursement will be made by deducting the bank processing fees from the amount of the order.
Items shall be delivered after payment of the total amount of the order has been made. The Customer must ensure that the items delivered correspond to his order. In the event that the delivered items do not comply with the order, he will have to inform the customer service of the SJB company and return the items in question, return costs being borne by the SJB company. In case of an error from our company, the Customer has 14 days after the reception of the order for returning non-conforming item(s) to us. (see paragraph 6- EXCHANGE, RETURN AND REIMBURSEMENT / RIGHT OF RETRACTION)

The SJB company may not be held responsible for delays resulting from postal strikes or other unforeseen events as defined in legislation on the transport of property and goods. The SJB company is not responsible for delivery delays caused by incorrect or incomplete address. If the Customer indicates by mistake a delivery address outside of the countries covered by the SJB company, the order will not be honored and the reimbursement will be made by deducting the bank processing fees from the amount of the order.

Items shall be delivered after payment of the total amount of the order has been made. The Customer must ensure that the items delivered correspond to his order.

In the event that the delivered items do not comply with the order, he will have to inform the customer service of the SJB company and return the items in question, return costs being borne by the SJB company. In case of an error from our company, the Customer has 14 days after the reception of the order for returning non-conforming item(s) to us. (see paragraph 6- EXCHANGE, RETURN AND REIMBURSEMENT / RIGHT OF RETRACTION)